1. Definitions
- "Sevendipity", "we", "us" or "our" means the Sevendipity business providing flexible remote staffing services.
- "Client" or "you" means the business that engages Sevendipity for staffing services.
- "Remote Professional" means an individual introduced or supplied by Sevendipity to perform services for a Client.
- "Engagement" means an agreed arrangement under which a Remote Professional works for a Client.
- "Order" means the written confirmation of role, hours and rate for an Engagement.
2. Agreement and acceptance
These terms apply to every enquiry, Order and Engagement unless we have signed a separate written agreement with you that says otherwise. Submitting an enquiry, accepting a proposal or allowing a Remote Professional to begin work confirms your acceptance of these terms.
3. Our services
Sevendipity sources, vets and supplies remote professionals to work under the Client's direction. We are a staffing provider: we do not deliver project outcomes, professional advice or software products, and we are not the Client's agent for the work performed.
Our vetting process assesses skills, experience, communication and reliability. It supports your decision-making but does not replace your own interviewing, onboarding and supervision.
4. Rates, hours and billing
- Rates start from $7.99 per hour and are confirmed in writing for each Engagement before work begins. All amounts are in US dollars unless stated otherwise.
- Hours are agreed in advance and recorded for each billing period. Additional hours require the Client's approval and are billed at the agreed rate.
- Invoices are issued for the agreed billing cycle and are payable within the period stated on the invoice.
- Late payment may result in suspension of an Engagement. Taxes, duties and bank charges are the Client's responsibility unless otherwise agreed.
5. Changes, pauses and cancellation
Either party may request a change to hours, scope or schedule; changes take effect once confirmed in writing. Unless otherwise agreed, either party may end an ongoing Engagement by giving written notice as set out in the Order, and hours worked up to the end date remain payable.
6. 7 Day Confidence Guarantee
If, within the first seven calendar days of a new placement, you tell us in writing that the Remote Professional is not the right fit, we will work to replace them at no additional placement cost.
The guarantee covers replacement of the Remote Professional. It does not provide a refund of hours already worked, does not apply where the concern arises from a material change to the role after it was agreed, and requires you to have given the Remote Professional reasonable onboarding and direction.
7. Client responsibilities
- Provide accurate role requirements and the access, tools and information the Remote Professional needs to work.
- Direct, supervise and review the work carried out for you.
- Comply with applicable laws in your use of the services, including data protection, and treat Remote Professionals fairly and respectfully.
- Not engage a Remote Professional introduced by Sevendipity outside of our arrangement during the Engagement and for six months afterwards, without our written agreement.
8. Confidentiality
Each party will keep the other's confidential information secure and use it only for the purposes of the Engagement. We require Remote Professionals to accept confidentiality obligations. These obligations continue after an Engagement ends.
9. Data protection
Each party will comply with applicable data protection law. Where a Remote Professional processes personal data on the Client's behalf, the Client remains the controller and is responsible for the instructions given. Our handling of personal information is described in our Privacy Policy.
10. Intellectual property
Subject to payment of all sums due, work product created by a Remote Professional specifically for the Client during an Engagement belongs to the Client. Sevendipity retains all rights in its own brand, website, materials, processes and methodologies.
11. Warranties and disclaimers
We will provide our services with reasonable skill and care. Except as expressly stated, we give no other warranties and do not guarantee any particular business result, revenue or level of performance from an Engagement.
12. Liability
Neither party excludes liability where it cannot lawfully do so. Subject to that, we are not liable for indirect or consequential loss, loss of profit, revenue, data or business opportunity.
Our total liability arising out of or in connection with the services is limited to the fees paid by the Client to Sevendipity for the affected Engagement in the three months before the event giving rise to the claim.
13. Indemnity
The Client will indemnify Sevendipity against claims arising from the Client's direction of the work, use of work product, or breach of these terms or applicable law.
14. Suspension and termination
We may suspend or end an Engagement immediately if payment is materially overdue, if there is a breach of these terms that is not remedied within a reasonable period, or where continuing would expose a Remote Professional to unlawful or unsafe conditions.
15. Website use
Content on this website is provided for information only and may change. You may not misuse the site, attempt to gain unauthorised access, or copy substantial parts of it without our permission.
16. General
These terms, together with any Order, form the whole agreement between the parties. If a provision is found unenforceable, the rest continues to apply. Neither party may assign its rights without the other's written consent, except to a successor in business. Failure to enforce a right is not a waiver of it.
17. Governing law and disputes
These terms are governed by the laws of the jurisdiction in which Sevendipity is established, and the courts of that jurisdiction have exclusive jurisdiction. The parties will first attempt in good faith to resolve any dispute through discussion between senior representatives.
18. Contact
Questions about these terms can be sent to hello@sevendipity.com.